Return and Refund Policy

30-day returns

You can request a change-of-mind return within 30 calendar days after delivery. Return items unused in their original packaging with all pieces and accessories. You may open the package to inspect the contents.

Start a return

Email support@thefunboard.shop with your order number, item name, and reason for returning it. Wait for approval, the correct return address, and instructions before sending a package.

Return shipping and fees

You pay return shipping for a change-of-mind return. We do not charge a restocking fee. For an item that arrives damaged, defective, or incorrect, contact us so we can arrange a replacement or refund and cover return shipping if a return is needed.

Refunds

After receiving and inspecting an approved return, we issue the refund to your original payment method and notify you. Your payment provider may take additional time to post the credit. Any original shipping charges are not refunded for change-of-mind returns unless required by law. This policy does not limit your rights under applicable law.

For product questions, order help, shipping, or returns, email support@thefunboard.shop.

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